BCS Foundation Certificate in Business Analysis

Stepping into the World of Business Analysis

Understanding the Duties of A Business Analyst
Learn to Develop Business Strategies
Evaluate and Model Business Systems using various techniques
High Salaries Post Certification
Learn the concepts from Certified Instructors and Globally known Training Providers

The world around us is made up of a vast number of things with each of them being provided by one business or another. How does it become possible for a business to know what the customer wants and what will benefit both the customer and the business as well? This precisely is the job of a Business Analyst. Business Analysis is not a new thing in the world of business, but yes, it is the new buzz word. Earlier the job was done by anybody working at a managerial level in an organisation. Now Business Analyst is a job profile itself.

We at Pentagon Training provide this course so that the delegates can understand the concepts of Business Analysis right from those who know Business Analysis inside-out.

Who should take this course

Project Managers
System Analysts

Prerequisites

The course has no prerequisites. The delegates should, however, have the abilities and knowledge to understand the objectives of this course.

What Will You Learn

After course completion the delegates will have gained an insight of the following modules:

The Role And Competencies Of A Business Analyst
Strategy Analysis
Business System And Business Process Modelling
Stakeholder Analysis
Investigation And Modelling Techniques
Requirements Engineering
Business Case Development

Tutor Support

Certificate

Courseware

Key Learning Points

Course Overview

This certification provides a foundation for BCS specialist BCS certificates in the areas of Business Analysis, IS Consultancy and Business Change. The certification forms a part of the expert module for the Diploma in Business Analysis and also lays the foundation for professional courses in other disciplines, notably Project Managers and System Developers. It is also one of the courses that can be covered as a part of the Knowledge-based modules for the BCS International Diploma in Business Analysis.

Exams

During the exam, the candidate is required to answer 40 questions in 60 minutes. Though it is not mandatory, delegates are required to have attended the accredited training for this course. The exam for this course can be given both on paper as well as on-line. To get the certification, the candidate must score 65% i.e. 26 out of 40 minimum pass marks. BCS does not allow using calculators during the exam.

What is Business Analysis?
- The origins of business analysis
- The development of business analysis
  - The impact of outsourcing
  - Competitive advantage of using IT
  - Successful business change
  - The importance of the business analyst
  - Business analysts as internal consultants
- The scope of business analysis work
  - The range of analysis activities
  - Strategic analysis and definition
  - IT systems analysis
  - Business analysis
- Taking a holistic approach
- Business Analyst – Roles and Responsibilities
  - Description of the business analyst role
  - Further aspects of the business analyst role
The Competencies of a Business Analyst
- Personal qualities
- Business knowledge
- Professional techniques
- The development of competencies
Strategy Analysis
- The context for strategy
- The definition of strategy
- Policy development
- External environment analysis
  - PESTLE analysis
  - Porter’s five forces model
- Internal environment analysis
  - MOST analysis
  - Resource Audit
  - Boston Box
- SWOT analysis
- Executing strategy
  - The McKinsey 7-S model
  - The Balanced Business Scorecard
  - Critical Success Factors and Key Performance Indicators
The Business Analysis Process Model
- An approach to problem-solving
- Stages of the business analysis process model
  - Investigate the situation
  - Consider the perspectives
  - Analyse the needs
  - Evaluate the options
  - Define the requirements
- Objectives of the process model stages
- Procedure for each process model stage
- Techniques used within each process model stage

Investigation techniques
- Interviews
  - Advantages and disadvantages of interviewing
  - Preparing for interviewing
  - Conducting the interview
  - Following up the interview
- Observation
  - Pros and Cons of observation
  - Formal observation
  - Protocol analysis
  - Shadowing
  - Ethnographic studies
- Workshops
  - Pros and Cons of workshops
  - Preparing for the workshop
  - Facilitating the workshop
  - Techniques
  - Following the workshop
- Scenarios
  - Situations - Advantages and disadvantages
  - Process for developing scenarios
  - Documenting scenarios
- Prototyping
- Prototyping - Advantages and disadvantages
- Quantitative approaches
  - Surveys or Questionnaires
  - Special Purpose Records
  - Activity Sampling
  - Document Analysis
- Documenting the current situation
  - Rich Pictures
  - Mind Maps
Stakeholder Analysis and Management
- Stakeholder categories and identification
  - Customers
  - Partners
  - Suppliers
  - Competitors
  - Regulators
  - Owners
  - Employees
  - Managers
- Stakeholders Analysis
  - The Power/Interest Grid
- Stakeholder management strategies
  - No interest and no power
  - Some or high interest but no or little
  - No or low to high interest but some power (or influence)
  - Very less interest but high power
  - Some interest and high power (or influence)
  - Keen interest and high power (or influence)
- Managing stakeholders
  - Stakeholder plan/assessment
- The Stakeholder Perspectives – An Understanding
  - Soft Systems Methodology
  - Analysing the perspectives
  - CATWOE
- Business activity models
  - An Overview Of business activity model
  - Learn About Activity Types
  - Forming a consensus model
Modelling Business Processes
- Organisational context
  - Functional view of an organisation
- An alternative view of an organisation
- The corporate view of business processes
- Value propositions
- Process models
  - Business events
  - Developing the business process model
- Analysing the as-is process model
- Improving business processes (to-be business process)
  - Business rules
  - Simplify the process
  - Remove bottlenecks
  - Change the sequence of tasks
  - Redefine process boundary
  - Automate the processing
  - Redesign the process
Defining the solution
- Gap analysis
  - Pointing Out Focus Areas
  - The Gap Analysis Framework
  - Formulating options
- Introduction to Business Architecture
- Definition of Business Architecture
- Business Architecture techniques
  - Definition of a capability model
  - Definition of a value stream
Making a Business and Financial Case
- The business case in the project lifecycle
- Identifying options
- Assessing project feasibility
  - Business feasibility
  - Technical feasibility
  - Financial feasibility
- Structure of a business case
  - Contents of a business case
  - Categories of costs and benefits
  - Impact assessment
  - Risk assessment
- Investment Assesment
  - Payback – An Overview
  - Discounted cash flow and Internal Return Rate
Establishing the Requirements
- A framework for requirements engineering
- Actors in requirements engineering
  - The business representatives
  - The project team
- Requirements elicitation
  - Tacit and explicit knowledge
  - Requirements elicitation techniques
- Requirements analysis
  - Requirements filters
  - SMART requirements
- Requirements validation
Documenting and Managing Requirements
- The requirements document
  - Structure
  - Content of the requirements document
- The requirements catalogue
  - Types of requirements
    - functional and non-functional
    - general
    - technical
  - Hierarchy of requirements
  - Recording requirements
- Manage requirements
  - Elements of requirements management
Modelling Requirements
- Modelling system functions
  - Use case diagrams
- Modelling system data
  - Entity Relationship Diagrams
    - Entities, attributes and relationships
    - Types of relationships
  - Class Models
    - Objects and classes
    - Attributes
    - Associations
Delivering the Requirements
- Providing the solution
- Context
- Lifecycles
  - The waterfall lifecycle
  - The ‘V’ design lifecycle
  - Incremental lifecycle
  - Iterative systems development lifecycle
Delivering the Business Solution
- BA role in the organisation change lifecycle
- Design stage
  - Information and Technology
    - Design
    - Development
    - Testing
  - Implementation stage
    - SARAH model
  - Realisation stage
    - Contents of the benefits plan

About Burton Upon Trent

Burton upon Trent is a town on the stream Trent in East Staffordshire. It was having a populance of 72,299 in 2011. Burton is well known for preparing beer. The town previously produced around Burton Abbey. Burton Bridge was also the site of two fights, in 1322 when Edward II overwhelmed the rebel Earl of Lancaster and 1643 when royalists apprehended the town during the First English Civil War. William Lord Paget and his descendants were responsible for dispersal of the manor house within the grounds of abbey and facilitating the delay of the River Trent Navigation to Burton. Burton developed as a busy market town by the early modern period.

Government:

Burton is the managerial centre for the area of East Staffordshire and forms part of the Burton electorate. The local Member of Assembly is the Traditional Party's Andrew Griffiths, who has indicated the Burton electorate since May 2010. The Traditionalists detached the seat from Labor in the 2010 general election with an 8.7% swing.

In 1978 it was combined as a municipal borough. The combined area was divided between the counties of Staffordshire and Derbyshire - the Local Government Act 1888 combined the total of the area in Staffordshire, including the former Derbyshire parishes of Stapenhill and Winshill. It developed a county borough in 1901, having touched the 50,000 population obligatory.

It never significantly exceeded the population of 50,000, and at a population of 50,201 in the 1971 survey was the smallest county area in England after Canterbury. The Local Government Commission for England optional in the 1960s that it be relegated to a non-county borough within Staffordshire, but this was not applied.

Geography:

It is nearly 109 miles north-west of London, approx. 30 miles to northeast of Birmingham, which is the UK's second largest city and about 23 miles east of the county town Stafford. It is located at the eastern part of the county of Staffordshire; it's an against the course of the River Trent creating part of the county boundary.

Demography:

The total population of town is 43,784 in the 2001 Survey. Winshill and Stapenhill were treated distinctly and together had a additional population of 21,985. According to the 2001 survey, 71% of the town's population classify themselves as Christian, 12% as a nonbeliever or doubting and 8.5% Muslim. In the 2011 census shows that the population of the town is 72,299.